ConnectedStars — Remote Talent as a Service for Ecommerce Brands
Remote talent as a service · Ecommerce

Scale your ecommerce brand
without scaling your workload.

ConnectedStars places dedicated remote professionals inside your Shopify, Amazon, or DTC brand within 7 days. Not a contractor. Not a platform. A full-time embedded team member — managed, supported, and guaranteed by us.

  • [ICON:check:15]Up to 70% lower cost than in-house
  • [ICON:check:15]Live in 7 days — inside your systems
  • [ICON:check:15]48-hour replacement guarantee
  • [ICON:check:15]Dedicated account manager included
Get matched in 7 days → See how it works
70%
Lower cost vs. in-house
7 days
Time to launch
48 hrs
Replacement guarantee
8+
Ecommerce roles
1
Dedicated account manager
Not this
Outsourcing agency
Not this
Freelance platform
Not this
Staffing marketplace
This is
A dedicated remote team member — managed, supported & guaranteed
The problem

You're running operations. Not your business.

You built an ecommerce brand to grow something — not to triage support tickets at midnight or update listings when you should be opening your next sales channel.

[ICON:xmark:16]Founder handling every ticket
[ICON:arrow:18]
Every inquiry handled, escalated, and closed — without you.
[ICON:xmark:16]Orders slipping through gaps
[ICON:arrow:18]
Order exceptions caught and resolved before they cost you.
[ICON:xmark:16]Listings suppressed or outdated
[ICON:arrow:18]
Marketplace admin owned by a specialist — listings clean and converting.
[ICON:xmark:16]Inventory falling on the founder
[ICON:arrow:18]
Stock tracked, reorders flagged, suppliers coordinated — automatically.
[ICON:xmark:16]Content & marketing stalled
[ICON:arrow:18]
Product copy, emails, and social produced on schedule.
[ICON:xmark:16]In-house too expensive, too slow
[ICON:arrow:18]
Dedicated professional live in 7 days at up to 70% lower cost.
Roles we place

Every role your brand needs to operate without you.

Each professional is trained for ecommerce from day one — embedded into your tools, aligned to your SOPs, delivering from week one.

Most requested
[ICON:users:22]
Customer Support Specialist

Your brand's front line — handling Shopify, Amazon, and DTC inquiries in your voice, not off a script.

  • [ICON:check:15]Email, chat & helpdesk resolution
  • [ICON:check:15]Refunds, exchanges & order issues
  • [ICON:check:15]Review monitoring & responses
[ICON:cart:22]
Ecommerce Operations Specialist

End-to-end operational execution — orders, exceptions, and logistics handled daily.

  • [ICON:check:15]Order processing & exceptions
  • [ICON:check:15]Shopify backend maintenance
  • [ICON:check:15]Returns & fulfilment coordination
[ICON:store:22]
Marketplace Assistant

Own your Amazon performance. Listings optimised, suppressions resolved, cases managed.

  • [ICON:check:15]Listing creation & optimisation
  • [ICON:check:15]Suppressed ASIN resolution
  • [ICON:check:15]A+ content & case management
[ICON:layers:22]
Inventory & Logistics Coordinator

Stock tracked, reorders flagged, 3PLs coordinated — never run out or over-order again.

  • [ICON:check:15]Stock monitoring & alerts
  • [ICON:check:15]Purchase order drafting
  • [ICON:check:15]3PL & shipment tracking
[ICON:edit:22]
Content & Marketing Coordinator

Descriptions, email sequences, and social calendars — moving without the founder bottleneck.

  • [ICON:check:15]Product descriptions & SEO copy
  • [ICON:check:15]Email campaign scheduling
  • [ICON:check:15]Social calendar management
[ICON:clipboard:22]
Executive & Admin Support

Inbox managed, calendar cleared, reports compiled — the glue that keeps a founder-led brand moving.

  • [ICON:check:15]Inbox & calendar management
  • [ICON:check:15]Vendor & supplier comms
  • [ICON:check:15]Reporting & data entry
How it works

From bottleneck to running smoothly in 3 steps.

Most hiring takes 3 months. We get your remote team member embedded in 7 days — aligned to your tools, workflows, and brand from the start.

1

Assess

A 15-minute call. We map your operational gaps — where founder time is leaking, where customers are waiting — and define the exact role and scope needed.

2

Match

We shortlist pre-vetted professionals with ecommerce experience — matched to your platform, workflows, and brand culture, then present your top candidate within days.

3

Launch

Your team member onboards into Shopify, Amazon Seller Central, your helpdesk, and 3PL — operational within 7 days. Your account manager oversees performance from day one.

[ICON:bolt:18]
Live within 7 daysOperating inside your business — not queued in an onboarding backlog.
[ICON:refresh:18]
48-hour replacement guaranteeNot the right fit? We replace in 48 hours — zero disruption to your brand.
[ICON:user:18]
Dedicated account managerOne person owns performance, reporting, and accountability on your behalf.
Results

What ecommerce founders actually get back.

When operations are handled, founders build. These are the outcomes ConnectedStars brands experience within the first 90 days.

18 hrs
Founder hours reclaimed per week
Across Shopify and Amazon brands in the first 60 days
<4 hrs
Avg. first customer response time
Down from 24+ hours for most founder-managed inboxes
70%
Lower total cost vs. in-house
Including benefits, payroll taxes, and recruitment overhead
3.2×
More strategic projects per quarter
When operational work is off the founder's plate entirely
[ICON:star:14][ICON:star:14][ICON:star:14][ICON:star:14][ICON:star:14]

"I was spending 3 hours every morning on the support inbox before I touched real work. Within two weeks I'd fully handed it off. Response time dropped from 18 hours to under 3."

JM
Jake M.
Founder · Shopify skincare · $1.2M ARR
[ICON:star:14][ICON:star:14][ICON:star:14][ICON:star:14][ICON:star:14]

"Our Amazon listings were a mess — suppressed ASINs, outdated copy. Our marketplace specialist cleaned everything up in month one. Conversion lifted almost immediately."

SR
Sarah R.
Co-founder · omnichannel pet · $2.8M ARR
[ICON:star:14][ICON:star:14][ICON:star:14][ICON:star:14][ICON:star:14]

"We'd tried contractors before — great for a week, then constantly chasing. The account manager is what changes it. Someone else owns the accountability."

DK
David K.
Founder · DTC fitness · $780K ARR

FAQ

Your dedicated professional is embedded and operational within 7 days of your first call — onboarded into Shopify, Amazon Seller Central, your helpdesk, and 3PL.

You get a dedicated, full-time embedded team member — not a contractor juggling clients or a faceless agency queue. Managed, supported, and guaranteed by a dedicated account manager.

We replace them within 48 hours — with zero disruption to your brand. We maintain trained backups for every role.

Shopify, Amazon Seller Central, helpdesks (Gorgias, Zendesk, Re:amaze), 3PLs, email platforms, and your existing SOPs — whatever your stack already runs on.

Flexible monthly plans — up to 70% lower than an equivalent in-house hire once you factor in benefits, payroll taxes, and recruitment overhead. No long-term contract.

US time-zone coverage is included. We match your operating hours so support and operations run when your customers are active.

Get started

Stop running the machine. Start building the brand.

You didn't start an ecommerce business to live in support tickets and spreadsheets. ConnectedStars gives you back the hours — and puts the right person in place to grow with you.

  • [ICON:check:18]Find your operational gaps in a 15-minute call
  • [ICON:check:18]Team member live in your business in 7 days
  • [ICON:check:18]Up to 70% lower cost · 48-hour replacement guarantee

Get matched in 7 days

Tell us about your brand. We'll build a custom support plan.

15-minute call · no obligation · roles live within 7 days.
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