You focus on patients.
We run everything behind them.
Patient intake, follow-ups, billing support, and scheduling - all owned by a dedicated remote professional inside your practice within 7 days. Fully managed. Continuity guaranteed.
- [ICON:check:15]Managed healthcare operations from day one
- [ICON:check:15]Fast, seamless implementation
- [ICON:check:15]Business continuity guaranteed
Complimentary CRM onboarding.
We'll help organize and set up your CRM workflows so your remote talent can start operating faster, with no extra operational burden on your internal team.
Every function behind your patients. Running without you.
Every function behind your practice. Delivered by a dedicated professional.
Trained remote professionals matched to the exact roles your clinic needs - sourced from a pool of 100+ pre-vetted healthcare ops specialists.
- [ICON:check:15]Inbound + outbound call handling
- [ICON:check:15]Scheduling, confirmations & rescheduling
- [ICON:check:15]No-show prevention workflows
- [ICON:check:15]Post-visit follow-ups & recall outreach
- [ICON:check:15]Lapsed patient re-engagement
- [ICON:check:15]SMS, email & phone management
- [ICON:check:15]Insurance verification & benefits
- [ICON:check:15]Claims submission & AR follow-up
- [ICON:check:15]Denial management
- [ICON:check:15]Inbox & message management
- [ICON:check:15]New patient intake & EMR entry
- [ICON:check:15]Document coordination
- [ICON:check:15]Automated post-visit review requests
- [ICON:check:15]Platform monitoring & responses
- [ICON:check:15]Patient feedback management
- [ICON:check:15]Patient records & EMR updates
- [ICON:check:15]Referral coordination
- [ICON:check:15]Compliance-ready documentation
From your first call to your first result. Seven days.
A managed professional, not a job posting. Three steps and your operations run themselves.
Assess
A senior operator maps your workflow, identifies the functions costing you the most time, and scopes exactly what needs ownership.
Match
From 100+ pre-vetted healthcare ops professionals, we find the exact person for your need. A quick 15-minute intro call confirms fit.
Launch
Onboarded by your account manager. HIPAA-compliant from day one. Replacement within 48 hours if anything changes.
Everything managed. Nothing left on your plate.
Dedicated account manager on every engagement - one point of contact, always
Right professional within 7 days - not weeks
Replacement within 48 hours if anything changes - operations never stop
96% client retention after Q1 - because results keep clients
HIPAA-compliant processes and secure data handling on every engagement
US time-zone coverage - morning, afternoon, and evening hours available
Customised SOPs and onboarding built around your clinic's systems
No long-term contract - scale up or down as your practice grows
What our clients tell us after 90 days.
"I was spending 2 hours every morning on intake and billing calls. By week two it was completely off my plate. I've added 6 more patient slots per week since."
"We went from 22% no-shows to under 8% in the first month. The follow-up system changed everything. That alone paid for the service 3x over."
"My Fridays look completely different. I leave by 4pm. Billing done. Follow-ups done. I haven't chased an insurance claim in 6 weeks."
Frequently asked questions.
Your dedicated professional is typically inside your practice within 7 days of your first call. We move fast because we maintain a pre-vetted pool of 100+ healthcare ops professionals ready to match.
We match your clinic's exact hours - covering all US time zones including early-morning and evening slots. Weekend coverage is available on request.
Yes. We maintain trained backups for every role. If anything changes, a replacement steps in within 48 hours, not days. Your operations never stop.
You oversee clinical care and final approvals. We own all administrative operations - scheduling, billing, follow-ups, patient communications, EMR entry, and more.
A short kickoff call, access to your scheduling and EMR systems, and any existing SOPs. We handle onboarding, training, and quality management from there.
Hourly billing from ~$8/hr, or flat monthly plans for predictable costs. Most practices see 70% cost savings vs. a full-time in-house hire. No long-term contract - scale up or down as your practice grows.
Stop losing patients to work that should run without you.
One conversation. Fifteen minutes. We'll tell you honestly whether ConnectedStars is the right fit for your practice right now.
- [ICON:check:18]No pitch. No deck. Honest no if we're not the right fit.
- [ICON:check:18]HIPAA-compliant · US time-zone coverage
- [ICON:check:18]Response within 1 business day · no automated sequences