Which Industries Benefit Most from Virtual Assistants? (You Might Be Surprised!)  

June 06, 2025

Virtual assistants (VAs) are no longer a luxury for CEOs or online entrepreneurs—they’ve become an indispensable asset across various industries. As remote work becomes more accepted and business operations grow, the demand for skilled, cost-effective support is rising. Be it responding to emails, sending out meeting invites, inputting data, or reporting on the results of customer service interactions, virtual assistants help companies streamline their operations daily.

At ConnectedStars, we have observed how companies across all industries have adopted VA services as a way to minimize overhead and boost productivity. So, which industries benefit the most from employing VAs? Let's dive in and see just how many there are!

1. Real Estate: Faster Closings, Happier Clients

The real estate industry is fast-paced, where time equals money. Agents and brokers juggle rights, listings, clients' communication, paperwork, and appointments all at once. A real estate virtual assistant can be a game-changer by taking away general administrative duties such as presentation of your listings, organizing property documents, responding to inquiries, or scheduling appointments. The realtor can focus on revenue-generating activities, like showing properties and closing deals.

Many agencies of all sizes contract virtual assistants for lead follow-ups and CRM tools, and to handle social media postings. Ultimately, a virtual assistant can significantly improve client experience and operational flow in the real estate sector.

2. eCommerce: Grow Stress-Free

In the fast-moving world of online retail, business owners must juggle customer service, order processing, product listings, and marketing. Having a virtual assistant (VA) for an online store can be the difference between chaos and growth for e-commerce entrepreneurs.

A VA can handle inventory updates, answer customer questions, process returns, and make sure your product descriptions are always up-to-date. They can also help with social media, SEO, and email marketing, where traffic and sales come from. Additionally, most platforms like Shopify, WooCommerce, and Amazon benefit from backend VA support that keeps the business running smoothly.

3. Healthcare: Supporting Healthcare Providers Behind the Scenes

You may not realize it, but the healthcare industry has become one of the fastest-growing users of virtual assistant services. Clinics, private practices, therapists, and even telemedicine providers frequently require assistance with non-clinical yet necessary tasks.

Healthcare virtual assistants can provide patient appointment scheduling, verification of insurance coverage, data entry, EHR management, and even support with HIPAA-compliant communications. This way, health care providers can spend time providing high-quality healthcare instead of drowning in administrative tasks. In a time of virtual health consultations, back-end support is essential.

4. Legal Services: Saving Billable Hours

Law firms and solo attorneys often face overwhelming workloads, from document drafting and calendar management to legal research and client follow-ups. Hiring a full-time paralegal or assistant is not always a budget-friendly option for smaller law firms, or even medium-sized firms, making virtual legal assistants a popular solution.

A virtual assistant can do some clerical work, including transcribing meetings, managing court schedules, drafting basic legal documents, and tracking customer files and information. By assigning their clerical work to a virtual assistant, lawyers can devote more time to strategic casework and time billed to clients.

5. Marketing and Creative Agencies: Stay on Strategy

Marketing firms and content creators often find themselves drowning in operational tasks that suck every second from their day, such as managing team and client communications, client spreadsheets, social media schedules and blog uploads.

A digital marketing virtual assistant can assist with tasks like content scheduling, keyword research, social media monitoring, and tracking analytics. Whether you're running paid ad campaigns or SEO projects, having backend support ensures smoother workflows and quicker client delivery.

6. Finance and Accounting: Organized and Prompt

Bookkeepers, accountants, and financial advisors depend on extreme accuracy and deadlines. A virtual assistant with financial expertise can help with data entry, account reconciliation, invoice creation, expense tracking, and report preparation, all while being compliant.

These tasks do not necessarily require full-time attention, but they are important to keep the back office running smoothly. For solo CPAs or small firms, a VA offers a more flexible and cheaper way to ensure none of these important details fall through the cracks, especially during tax season or financial reporting times.

7. Tech Startups: Affordable Growth Support

Startups are frequently struggling with limited resources and small teams, especially if people are wearing multiple hats. Whether it is customer support and lead generation, to research and investor outreach, it is easy for founders to become overwhelmed. Hiring a virtual assistant (VA) for startups can provide enormous relief.

These VAs can manage your emails, schedule meetings, provide onboarding documents, and even do competitor research. It is like hiring an executive assistant without the overhead. For bootstrapped startups, this type of operational flexibility is necessary for growth during early-stage development.

8. Coaches and Consultants: Focus on Clients, Not Admin

Whether they are life coaches, business consultants, or personal development experts, coaches productively devote most of their time to clients. However, they still need to manage bookings, send an invoice, arrange a worksheet, and plan their content. A virtual assistant for coaches can take care of everything behind the scenes - your job is to help others transform their lives and be present for them.

Whether it is a CRM update, a follow-up email, social media posts, or an event promotion, when it comes to your brand, a VA can be a wonderful extension of your coaching brand. If you are a coach who wants to get some time back in your life, you will be very happy with the flexibility and skill set of a professional VA.

9. Education and Online Courses: Smoothing Student Support

Educators, online course creators, and edtech companies also greatly benefit from virtual assistant services. Whether it's managing enrollments, student inquiries, webinar scheduling, or updating course platforms, there is a great deal of back-end work that hinders growth.

An education virtual assistant can help create a better learning experience for students while freeing up educators to create and engage with their audience.

10. Hospitality & Travel: More Service, Less Stress

With ever-changing reservations, guest inquiries, travel arrangements, and social media updates, businesses in hospitality and travel need reliable support. Having trustworthy support means you can rely on a virtual assistant in the hospitality business. They can confirm bookings, liaise with guests, sort feedback, and help generate content for travel blogs/websites.

For boutique hotels, tour operators, and travel consultants, VAs can give you scalable support that keeps the business running when peak season hits.

Conclusion:

Virtual assistants are confined to one-size-fits-all administrative roles. They are flexible, cost-effective, and unique skills that can be found to meet requirements across a number of industries, including real estate, e-commerce, healthcare, and education. As businesses continue to digitalize operations and prioritize lean practices, virtual assistants are playing a crucial role in enabling sustainable growth.

ConnectedStars matches businesses with vetted, industry-specific virtual assistants that know how to get the job completed efficiently and professionally. Whether you are a solopreneur, a startup, or an enterprise leader, there is a virtual assistant solution waiting to change the way you work.

Are you ready to work smarter and be more productive?

Contact ConnectedStars now to explore your perfect VA match in your industry!